How To Change SASSA R350 Payment Method

How To Change SASSA R350 Payment Method – here is a comprehensive guide for those who want to change payment method for their R350 grant.

SASSA has made provisions for people who receive R350 grant to recieve their money in differents methods of their convenience. The aim is to bring services closer to people.


If you currently receive the SASSA R350 grant but need to change your payment method, here’s what you need to know:

Available Payment Methods:

SASSA offers two primary methods for receiving the R350 grant:

  • Direct deposit: This involves receiving the funds electronically into your personal bank account.expand_more
  • CashSend: This option allows you to collect the grant in cash from specific retail partners.

Changing Your Payment Method:

There are three ways to update your SASSA R350 payment method:

1. Online Option

  • Visit the SASSA SRD website (
  • Choose the appropriate category: “South African ID Holder” or “Asylum Seeker and Special Permit Holder.”
  • Locate and click on the option labeled “How do I change my banking details?”
  • Enter your South African ID number or asylum seeker file number.
  • You’ll receive an SMS with a secure link to your phone number used during application.expand_more
  • Click the link and follow the on-screen instructions to update your banking details.
  • Select your preferred payment method (bank deposit or CashSend).

2. Call Center Option

  • Contact the SASSA Contact Centre at 0800 601 011.expand_more
  • Follow the prompts to reach a consultant regarding changing your payment method.
  • Provide the consultant with your ID number or asylum seeker file number and application details.
  • The consultant will guide you through updating your payment method over the phone.exclamation

3. Local SASSA Office Option

  • Visit your nearest SASSA local office.expand_more
  • Inform the officials at the office that you want to change your R350 payment method.
  • They will assist you with the process, which may involve filling out a change of banking details form and providing supporting documents like your ID and bank statements.

Important Notes:

  • Verification Process: SASSA conducts verification checks before finalizing any changes to your payment method.expand_more This process typically takes 7-10 business days.expand_more
  • Waiting Period: Once your payment method is updated, allow sufficient time for the change to reflect in your chosen method (bank or cash pickup).


  • You are not guaranteed your choice of payment method if there are capacity limitations or specific requirements for certain methods.
  • For the latest information and updates, refer to the official SASSA website ( or contact the SASSA Contact Centre.

By following these steps and understanding the available options, you can successfully update your SASSA R350 payment method to best suit your needs.

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